キャンセルポリシー

Subscriptions

Some products in our store can be bought as a subscription. This policy explains how a subscription is billed, changed, and cancelled. You agree to it at checkout before the purchase is completed.

What you receive

You choose how many boxes to receive, which flavors go in them, and how often they are delivered. Deliveries repeat on that schedule until you cancel.

The price shown before checkout, including any subscription discount shown on the product page, is the price charged for each delivery.

Billing

You are charged for each delivery when that delivery is billed, using the payment method from checkout. Shopify stores your payment details securely, and we cannot see your full card number.

If you skip a delivery, that delivery is not charged and is not shipped. The next delivery is billed on its own date.

Renewal and cancellation

A subscription renews automatically until you cancel it. You can cancel at any time from your customer account, including while the subscription is paused.

After you cancel, you will not be charged again and no further deliveries will be sent. Cancelling does not refund a delivery that has already been billed. Returns and refunds for orders you have received follow our refund policy.

Cancelling cannot be undone. You can subscribe again later.

Changes you can make

From your customer account, while a subscription is active or paused, you can change the number of boxes, the flavors, and how often deliveries arrive. While it is active, you can skip the next delivery that has not been billed yet, or undo that skip.

Changes apply to future deliveries. The price of those deliveries follows the boxes, flavors, and schedule you choose.

Your order confirmation email links to your order. Open your customer account from there to manage the subscription.

Address, payment method, and pausing

Contact the store to change the shipping address or payment method on an existing subscription, or to pause it.

If a payment does not go through, that delivery is not shipped. Contact the store to continue.